Delivery & Dispatch

Deliver on Your Terms

Delivery is no longer optional for restaurant brands — guests expect it. But relying entirely on third-party marketplaces means surrendering your margin, your guest data, and your brand experience to someone else's platform. DineEngine Delivery & Dispatch lets you offer delivery through your own branded channels while tapping into third-party driver networks when it makes sense, giving you flexibility without dependence.

Third-Party Driver Networks, Your Brand Experience

DineEngine integrates directly with DoorDash Drive, giving you access to a large driver fleet without requiring guests to order through a marketplace app. Orders come in through your website or mobile app, your kitchen prepares them on your terms, and a third-party driver handles the last mile. The guest sees your brand from start to finish — and you keep the relationship and the data.

In-House Delivery Management

For brands that operate their own delivery fleet, DineEngine provides a full dispatch dashboard. Assign drivers to orders manually or let the system auto-route based on proximity and load. Track every active delivery in real time, monitor driver performance, and manage delivery zones and fees by location. Running your own drivers gives you complete control over the guest experience, and DineEngine gives you the tools to do it efficiently.

Real-Time Tracking Guests Actually Use

From the moment a delivery order is confirmed, your guest can track its progress — preparation, driver assignment, pickup, en route, and arrival. Real-time tracking reduces inbound calls to your restaurant, sets accurate expectations, and provides the transparency that modern consumers demand. Whether the order is fulfilled by a DoorDash driver or your own team, the tracking experience is consistent and branded.

One Dashboard, Every Delivery Channel

Managing delivery across multiple providers without a unified system creates blind spots and inefficiency. DineEngine consolidates all delivery activity — DoorDash Drive and in-house drivers — into a single dispatch view. See every active order, compare channel performance, and access consolidated reporting that shows true delivery economics including fees, driver costs, and average delivery times. Make smarter decisions about which channels deserve more volume, and which ones are quietly eroding your margins.